Service Regulations

Terms and Conditions https://logos-branding.com/

1. The owner of the Website at https://logos-branding.com is Bartosz Urbański, conducting business activity under the name FHU Logos Dystrybucja Bartosz Urbański, Jana III Sobieskiego 1a, 34-300 Żywiec. The business activity is entered in the Central Register and Information on Business Activity under the NIP number: 5531072443, REGON 240968187.
2. The Regulations define the rules for using the Website and its functionalities, and, among others, the type and scope of services provided, including electronic services provided by its owner, the terms and conditions of placing orders, technical conditions, the method of concluding and terminating distance contracts, the rules and terms of payment and delivery conditions, and the complaint procedure.
3. You can contact the Seller by e-mail: contact@logos-branding.com or by phone: +48 33 50 00 185.

§2 Definitions

1. Price – value expressed in monetary units that the Customer is obliged to pay to the Seller.
2. Working day – a day of the week from Monday to Friday, excluding public holidays.
3. Delivery – means the delivery of the Product to the Customer by the Seller.
4. DSA – Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on the single market for digital services and amending Directive 2000/31/EC (Digital Services Act).
5. Civil Code – the Civil Code Act of 23 April 1964.
6. Customer – an entity purchasing goods for its own consumption and acquiring rights to its ownership or intending to purchase. A natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity, a legal person, and an organizational unit without legal personality, to which the law grants legal capacity – who has concluded or intends to conclude an Agreement with the Seller.
7. Consumer – a natural person concluding a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity (definition based on Art. 221 of the Civil Code).
8. Offer – a sales proposal containing the essential elements of a given Product together with instructions for its use (if available).
9. Privacy policy – ​​a document specifying the principles of personal data processing, available at https://logos-branding.com/private-policy
10. Product – any goods or services within the meaning of Art. 2, point 3 of the Act on Counteracting Unfair Market Practices; The Product is paid for, unless otherwise indicated.
11. Electronic Product – digital content that the Customer receives as part of the Purchase, which takes the form of an electronic file, software or online access to websites.
12. Physical Product – a product that is subject to physical shipment by post/courier or that can be picked up in person.
13. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act of law grants legal capacity, conducting business activities on its own behalf and using the Website.
14. Entrepreneur with consumer rights – a natural person concluding a contract directly related to his/her business activity, when it results from the content of this contract that this contract is not of a professional nature for him/her, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.
15. Regulations – these Sales Regulations specifying the rules for using the Website, placing orders and the rules for fulfilling orders by the Seller.
16. Website – the website https://logos-branding.com/, on which the Seller sells Products.
17. Seller – Bartosz Urbański, conducting business activity under the name of FHU Logos Dystrybucja Bartosz Urbański, Jana III Sobieskiego 1a, 34-300 Żywiec. The business activity is entered into the Central Register and Information on Business Activity under the NIP number: 5531072443, REGON number: 240968187.
18. Goods – the item that is the subject of the contract concluded between the Seller and the Customer.
19. Agreement – ​​mutual agreements between the Seller and the Customer defining mutual rights and obligations.
20. Distance contract – a contract concluded without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the moment of conclusion of the contract.
21. Service – any activity containing an element of intangibility, which involves influencing the Client or his/her objects, which does not result in a transfer of ownership rights.
22. Digital service – a service that allows the Customer to: a) generate, process, store or access data in digital form, b) share data in digital form that has been sent or generated by the consumer or other users of the service, c) otherwise interact using such data.
23. Electronic service – a service provided electronically via the Website; a service within the meaning of Art. 2, point 4 of the Act on the provision of services by electronic means.
24. User – an entity using the Service.
25. Purchase – transfer of ownership to the Customer, whether for a fee or free of charge.

§3 Rules for concluding contracts

1. The Regulations and the Offer define the principles of cooperation and the conditions for the implementation of the agreement.
2. At the very bottom of the Website, the Customer is provided with the Regulations free of charge. The content of the Regulations may be recorded by the Customer by downloading, saving on a medium or printing at any time from the Service page.
3. The Customer may not place an Order using incorrect personal data, anonymously or under a pseudonym.
4. The Regulations and the Offer do not limit or exclude the rights of the Customer who is a Consumer or an Entrepreneur with consumer rights arising from mandatory provisions of law.
5. In the event of any discrepancy between the content of the Regulations and the Offer, the Offer shall be binding.
6. The contract is concluded when you click the button clearly indicating your willingness to purchase with the obligation to pay or when you expressly confirm your willingness to place an order electronically.
7. Receipt of the order will be confirmed electronically. The contract is concluded upon receipt of the order confirmation / shipping confirmation in a separate message.
8. The Customer is prohibited from providing content of an illegal nature and is obliged to use the Website in accordance with applicable laws, the Regulations and good practices, taking into account personal rights and intellectual property rights, in particular copyrights belonging to the Seller or third parties, and in a way that does not disrupt the functioning of the Website.

§4 Cena

1. The price is gross and includes all taxes required by law, unless the Seller has clearly indicated otherwise in the Offer.
2. The seller declares that he is a VAT payer.
3. The price does not include information on delivery costs or other costs that the Customer is obliged to bear, and about which the Customer will be informed before placing the order.
4. The reduced price is the price applicable after the price of the Product has been reduced.
5. The lowest price is the lowest price for the Product that was valid in the period of 30 days before the introduction of the discount, and in the case of a product offered for sale for a period of less than 30 days – the lowest price is the lowest price valid in the period from the date of commencement of offering of this Product to the date of introduction of the discount.
6. The Seller reserves the right to make changes to the prices of Products and to conduct and cancel promotional campaigns. Any changes to the prices of Products are effective from the moment they are introduced to the Service and do not violate any Agreements already concluded. Promotions conducted by the Seller cannot be combined, unless the regulations of a given promotion provide otherwise. Detailed information is included in each case in the terms or regulations of a given promotion.

§5 Rules for cooperation and placing orders on the Website

1. The Customer may use the Service 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays or holidays are processed the next Business Day. The Seller reserves the right to temporarily disable the Service for technical reasons.
2. The Seller uses the services of external payment operators to offer online payments.
3. The Customer may choose the following forms of payment for the ordered Products:
   • upon receipt at the Seller’s registered office or at a place indicated by the Seller
   • by bank transfer – payable directly to the Seller’s account, after prior contact with the Seller. In the case of payment by bank transfer, the product will be sent after the transfer is received and posted to the Seller’s bank account
   • electronic transfer – via: Przelewy24. In order to make a payment, the Client will be transferred to the service’s website on the terms indicated by this service
4. The Customer is obliged to make the payment immediately after placing the order, unless otherwise stated in the Offer or the method of payment chosen by the Customer.
5. In order to Purchase Products via the Website you must:
   • select the Product(s) you wish to purchase from the options available on the website by clicking the “add to cart” button or similar button;
   • after selecting the Products, provide the required information (e.g. Customer data, payment method, delivery method);
   • read information about the total price for selected Products, including delivery and other additional costs resulting from the placed order;
   • accept the Regulations and the order, and make payment for the order in accordance with the selected payment method. After placing the order, the Seller will send a confirmation of the order to the provided e-mail address.
6. After concluding the Agreement, the Seller also sends the Customer its terms and conditions, unless they were provided before concluding the Agreement.
7. The Seller has the right to cancel the order if the Customer fills out the order form in a way that prevents its proper execution despite the Customer’s request to complete/correct the data under penalty of cancellation of the order or failure to make payment by the Customer within 10 days of placing the order.
8. The Seller reserves the right to refuse to accept or cancel an order if it was placed using: software, robot, crawler, spider or any automated system or scripted behavior or any third party services used to place an order on behalf of the user.

§6 Physical product – order fulfillment

1. If one or more items are no longer available, the Customer will be informed by e-mail that the purchase contract for the items listed in the e-mail could not be concluded.
2. The product ordered by the Customer will be shipped after the Customer has paid the full price including shipping costs.
3. Orders are fulfilled throughout Poland. If the delivery date is given in working days, this term should be understood as all days from Monday to Friday inclusive, excluding public holidays.
4. The order will be fulfilled outside Poland, provided that the delivery method allows for the selection of shipping to a given country.
5. The ordered Goods will be shipped within 14 days at the latest, unless otherwise stated in the Offer.

§7 Electronic product – order fulfillment

1. In the case of a Product Purchase including an electronic Product, access to the Product will be granted to the Customer immediately after successful payment, no later than within 48 hours, unless otherwise stated in the Offer.
2. As part of the User Account, an electronic product will be made available or sent to the e-mail address provided by the Customer, subject to the provisions below.
3. In the case of an electronic Product, within the framework of which the materials, due to the specificity of the Product, are not available immediately after the Purchase, such materials will be made available systematically in the following days or immediately – depending on what results from the Offer.
4. In the event of a Product Purchase that includes access to a group on social media platforms, as well as to live broadcasts (webinars/online meetings), the Customer will be granted access to the above-mentioned places immediately after the Purchase or within a period resulting from the specifics and the Offer.
5. Access to the Product is time-limited, and the time of access to the Product results from the Offer.
6. If the Customer is unable to run the shared file or materials, he or she should immediately contact the Seller.
7. The Customer is informed by the Seller about updates, including those regarding security measures necessary to maintain the Product’s compliance with the contract.

§8 Digital service – order fulfillment

1. Detailed information regarding the Digital Service can be found in the Offer.
2. The purchased Digital Service will be performed after the Customer has previously agreed on a date with the Seller via e-mail and/or text message and/or via the online calendar provided (if provided) – unless otherwise stated in the Offer.
3. The Customer may use the Service within the period specified in the Offer.
4. It is possible to change the date of the Service once, unless the Offer states otherwise. The condition for the change is to cancel the service date no later than 48 hours before the planned date and set a new date. In the event of failure to cancel the service in accordance with the above rules, the service will be considered completed. The change of date should be made by e-mail or phone to the e-mail address or phone number indicated in the Regulations.

§9 Services – order fulfillment

1. Detailed information regarding the Service, including its scope and time of implementation, can be found in the Offer.
2. The ordered Service will be completed within 14 days at the latest, unless otherwise stated in the Offer.
3. The deadline for the provision of the Service is counted from the date of receipt of information from the Client necessary for the proper provision of the Service, unless otherwise stated in the Offer.

§10 Technical conditions

1. The Customer may use the Website in accordance with applicable legal provisions and the Regulations.
2. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures to minimize the above-mentioned risks.
3. In order to use the Service or place an order, the Customer must have:
   • the current version of a web browser supported by the manufacturer with Internet access (e.g. Opera, Mozilla Firefox, Google Chrome);
   • active email account.
4. In order to use the Products (does not apply to physical Products), the Customer must have:
   • the current version of a web browser supported by the manufacturer with Internet access (e.g. Opera, Mozilla Firefox, Google Chrome);
   • active email account;
   • a current tool/program that supports electronic files in the format indicated in the Offer (e.g. in *.zip, *.pdf, *.mobi, *.pub, *.doc, *.docx, *.xsl format);
   • recommended minimum screen resolution: 1024×768;
   • enabling Cookies and Javascript support in your web browser.
5. If it is necessary to meet additional technical requirements to use the Website or Products, the Customer will be informed thereof before using the Website or placing an order for a Product.

§11 Complaint

1. The Seller is responsible for the compliance of the article with the sales contract under the terms specified in Article 43a and subsequent sections of the Consumer Rights Act.
2. This chapter specifies the principles of liability for the compliance of the performance with the Agreement obliging the transfer of ownership of the Goods to the Consumer and the Entrepreneur with consumer rights in the scope of agreements concluded from 1 January 2023.
3. The provisions of Section XI of the Third Book of Title II of the Act of 23 April 1964 – the Civil Code, but only the Consumer Rights Act, shall not apply to contracts requiring the transfer of ownership of goods, including in particular sales contracts, delivery contracts and contracts for a specific work constituting goods. Detailed information on the above principles can be found in the Consumer Rights Act, and these Regulations are not intended to limit or change them.
4. If the Goods are inconsistent with the contract, the Customer may request their repair or replacement or, in cases specified in the Consumer Rights Act, also withdrawal from the contract.
5. The Seller may make a replacement when the Customer requests a repair, or the Seller may make a repair when the Customer requests a replacement, if bringing the goods into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs for the Seller. If both repair and replacement are impossible or would require excessive costs, the Seller may refuse to bring the goods into conformity with the contract.
6. If the Goods are inconsistent with the contract, the Customer may submit a declaration of price reduction or withdrawal from the contract when:
   • The Seller refused to bring the Goods into conformity with the contract or failed to bring the Goods into conformity with the contract
   • the lack of conformity of the Goods with the contract persists even though the Seller has attempted to bring the Goods into conformity with the contract;
   • the lack of conformity of the Goods with the contract is so significant that it justifies an immediate reduction in price or withdrawal from the contract;
   • it clearly follows from the Seller’s statement or the circumstances that he will not bring the Goods into conformity with the contract within a reasonable time or without excessive inconvenience to the Customer.
7. The Customer may not withdraw from the contract if the non-conformity of the Goods with the contract is immaterial.
8. In the event of withdrawal from the contract, the Customer shall immediately return the Goods to the Seller at his expense. The Seller shall return the price to the Customer immediately, but no later than within 14 days from the date of receipt of the Goods or proof of their return.
9. The Customer may file a complaint regarding the non-conformity of the Goods with the contract by sending it to the Seller’s address indicated in the Regulations (mailing or e-mail address). The complaint should include data enabling the identification of the Customer, the subject of the complaint and requests related to the complaint.
10. In the event of receiving an incomplete complaint that prevents it from being considered, the Seller will request the Customer to complete it under penalty of leaving the complaint without consideration. The Customer may file a complaint using the template constituting Annex No. 2 to these Regulations.
11. All complaints are resolved immediately, no later than within 14 days from the date of filing the complaint. The person filing the complaint receives a response in the form of an e-mail message sent to the e-mail address from which the complaint was sent.
12. Any deficiencies in the complaint form will be reported to the Customer immediately, together with the notification, information will be sent on how to supplement the deficiencies in the complaint form.
13. The provisions of this chapter do not apply to Goods that serve solely as a carrier of digital content.
14. The provisions of this Chapter relating to the Consumer shall also apply accordingly to contracts concluded by an Individual Entrepreneur.

§12 Warranty

1. In addition to the rights resulting from the warranty, some Goods may be covered by a guarantee. In such a case, information regarding the guarantee will be specified, among others, in the Offer or in a separate document in accordance with the principles provided for in the Consumer Rights Act.

§13 Other customer rights regarding the digital service

1. This chapter defines the rights of the Consumer and the Entrepreneur with consumer rights in the case of contracts for the provision of digital content/services concluded from 1 January 2023. Detailed information on the Customer’s rights is specified in the provisions of the Consumer Rights Act, and these Regulations are not intended to limit or change them.
2. If the digital content or digital service is inconsistent with the contract, the Customer may request that it be brought into conformity with the contract or submit a declaration of a price reduction or withdrawal from the contract.
3. The Seller may refuse to bring the digital content or digital service into conformity with the contract if bringing the digital content or digital service into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs for the Seller.
4. If the digital content or digital service is inconsistent with the contract, the Customer may submit a declaration of price reduction or withdrawal from the contract when:
   • achieving compliance with the contract is impossible or requires excessive costs;
   • The seller has failed to bring the digital content or digital service into conformity with the contract;
   • the lack of conformity with the contract persists despite the Seller’s attempts to bring the digital content or digital service into conformity with the contract;
   • the lack of conformity of the digital content or digital service with the contract is so significant that it justifies an immediate reduction in the price or withdrawal from the contract;
   • it is clear from the Seller’s statement or the circumstances that the Seller will not bring the digital content or digital service into conformity with the contract within a reasonable time or without excessive inconvenience to the Customer.
5. The customer may not withdraw from the contract if the digital content or digital service is supplied in exchange for payment of a price and the lack of conformity with the contract is immaterial.
6. If the Customer has not received the digital content or service, the Customer shall inform the Seller of this. In the event of failure to deliver them immediately or within an additional period expressly agreed by the parties, the Customer may withdraw from the contract.
7. The customer may withdraw from the contract without requesting the delivery of digital content or digital service if:
   • The Seller has declared or it is clear from the circumstances that he will not supply the digital content or digital service or
   • The Parties have agreed or it clearly follows from the circumstances of the conclusion of the contract that the specified deadline for delivery of the digital content or digital service was of material importance to the Customer and the Seller failed to deliver it within that deadline.
8. The provisions of this Chapter shall not apply if the contract provides for the delivery of digital content via a tangible medium.

§14 Withdrawal from the contract

1. This chapter defines the rules for withdrawal from the contract by the Consumer and the Entrepreneur with consumer rights.
2. A Customer who is a Consumer or an Entrepreneur acting on consumer rights has the right to withdraw from the contract within 14 days, subject to the provisions below. In order to exercise the right to withdraw from the contract, the Customer should inform the Seller about this by means of an unequivocal statement, e.g. by sending an e-mail or a letter to the address indicated in the Regulations. The model withdrawal form is included in Annex 1 to the Regulations.
3. The right to withdraw from the contract does not apply to certain contracts, about which the Customer will be informed before placing the Order.
   • For the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after its completion he will lose the right to withdraw from the contract and has acknowledged this.
   • Where the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or intended to meet their individual needs – e.g. ordering a T-shirt with a print of your own design in an e-shop.
4. The Customer referred to in paragraph 1 is liable for any reduction in the value of the Product resulting from its use in a manner that goes beyond what is necessary to establish the nature, characteristics and functionality of the Product.
5. In the event of withdrawal from the contract for the supply of digital content or a digital service, the Customer shall refrain from using this digital content or digital service and from making it available to third parties.

§15 Returns – consequences of withdrawal from the contract

1. In the event of the Customer withdrawing from the contract, the Seller is obliged to immediately, but no later than within fourteen days from the date of receipt of the notification of withdrawal from the contract, return to the Customer all payments received from the Customer, including delivery costs (except for additional costs that may arise in connection with the Customer’s selection of a delivery method other than the cheapest standard delivery method offered by the Seller).
2. The same means of payment used by the Customer in the original transaction will be used for the refund, unless another means of payment is expressly agreed with the Customer.
3. The Seller reserves the right to refuse to refund the payment received from the Customer until the Product is received back or until the Customer provides proof that the Product has been shipped, depending on which event occurs first.
4. The Customer is obliged to return the product to the Seller or hand it over immediately, but no later than fourteen days from the day on which he informed about the withdrawal from the contract. The deadline is considered to have been met if the product is sent before the expiry of the fourteen days.
5. The Seller shall bear the costs of returning the products in the case of shipments from the country in which the goods were delivered to the Customer. The Customer is liable for any reduction in the value of the item resulting from its use in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.

§16 User panel

1. The Seller may create a User Account for the Customer, i.e. an individual panel launched for the Customer by the Seller in order to use the Seller’s Products after the Customer has registered and concluded a free agreement for the creation and management of a User Account, hereinafter referred to as the Account. The agreement for the creation and management of a User Account is concluded for an indefinite period.
2. The Customer may create a User Account after registering on the Service, hereinafter referred to as the Account. The Agreement for the creation and maintenance of the User Account is concluded for an indefinite period.
3. The Customer may not have several User Accounts or share the User Account with third parties.
4. The Seller sends information about the User Account to the e-mail address provided by the Customer. The Customer sets an individual password for the Account. The Customer is also obliged to set an individual password if the password is generated automatically by the system for the purposes of registering the User Account. After registering the Account, the Customer should immediately set a new password.
5. The Customer may submit a request to delete the Seller’s User Account by e-mail or in another manner accepted for communication with the Seller, observing a 14-day notice period without giving any reason.
6. Deleting a User Account may result in loss of access to the Products made available under the User Account.
7. The Seller may terminate the agreement for the creation and maintenance of the User Account:
   • for important reasons with a 14-day notice period (applies to a Client who is a Consumer or an Entrepreneur with consumer rights). An important reason should be understood in particular as a breach by the Client of the provisions of the Regulations or legal regulations, as well as the Client taking actions contrary to good customs;
   • without giving a reason, immediately (applies to a Customer who is not a Consumer or an Entrepreneur with consumer rights).

§17 Image

1. The Customer is aware that his or her image made available by him or her as part of cooperation with the Seller may be processed by the Seller, including being recorded and distributed for educational and archiving purposes as well as for purposes related to the performance of the Agreement.
2. By turning on the camera during online transmission (webinars/online meetings) or by making his/her image available to the Seller in another way, the Customer consents to the recording, use and dissemination by the Seller of his/her image in the form of photos/recordings from the course of online transmission/course of cooperation for the purposes indicated in par. 1.
3. Processing the Client’s image for marketing and promotional purposes requires separate consent.
4. The image referred to above may be used for various forms of electronic processing, framing and composition, as well as juxtaposed with the images of other people participating in the online transmission, while the film and sound recording with its participation may be cut, edited, modified, added to other materials created as part of the Seller’s activity. The consent covers all forms of publication.
5. The Client may not record, use and distribute the image of other participants/presenters without the prior consent of the above persons.

§18 Copyright and Licenses

1. All materials provided by the Seller, including Electronic Products and Services, photos, texts, graphics, multimedia and trademarks are a work within the meaning of the Copyright and Related Rights Act, subject to legal protection.
2. The copyright to the above materials is held by the Seller or another entity from which the Seller obtained the appropriate license. The materials may also be used by the Seller based on another legal basis.
3. All materials provided by the Seller may be used solely by the Customer for their own use, unless otherwise stated in the Offer. Further distribution, sharing, downloading and downloading of materials in any way beyond the scope of permitted use is not permitted.
4. The Seller grants the Customer a non-exclusive license, without the right to grant sublicenses and without territorial restrictions. Time restrictions result from the Offer or these Regulations. The fee for granting the license is included in the price.
5. The customer has the right to use the materials in the following fields of exploitation:
   • recording and reproducing the work – producing copies of the work using a specific technique, including printing, reprographic, magnetic recording and digital technology for one’s own use
   • trade in the original of the Physical Product – introducing into circulation, lending or renting the original,
   • disseminating the work in a manner other than that specified in point b – public performance, exhibition, display, reproduction and broadcasting and re-broadcasting, as well as making the work publicly available in such a way that everyone can have access to it at a place and time of their choosing.
6. In the event of a breach of the prohibition referred to in this paragraph, including copyright infringement, the Seller has the right to demand compensation and redress from the Customer. The Customer may be held civilly or criminally liable in the above-mentioned scope.
7. The Seller has the right to periodically update the Products, including in particular electronic Products.
8. The provisions of the Republic of Poland apply to these Regulations.

§19 Content restrictions – illegal content and content inconsistent with the Regulations, reporting illegal content, contact point.

1. The Customer is obliged to use the Website in a manner consistent with the law and ethics, with respect for the personal rights and copyrights and intellectual property of the Owner and other persons.
2. Posting illegal content is prohibited.
3. The Content must not promote, condone or represent (including through links to other websites) the commission of any of the offences defined in Directive 2017/541 (hereinafter referred to as the “Directive”), such as, but not limited to:
   • Human trafficking, i.e.:
     The recruitment, transportation, transfer, harbouring or receipt of persons;
     The use of threats, force, coercion, abduction, fraud, deception;
     The abuse of power, exploitation of a position of vulnerability;
     The giving or receiving of payments or benefits to achieve the consent of a person having control over another person, for the purpose of exploitation.
   • Terrorism-related offences (full list of offences listed in Article 3(1) of the Directive):
     Committed with the aim of intimidating a population, unlawfully compelling a government or an international organisation to perform or refrain from performing an act, or destabilising or destroying the fundamental political, constitutional, economic or social structures of a State or an international organisation.
   • Examples of offences include:
     – Attacks on human life which may cause death.
     – Attacks on the physical integrity of a person.
     – Kidnapping or hostage-taking.
     – Manufacturing, possession, acquisition, transport, supplying or use of explosives or weapons (including chemical, biological, radiological or nuclear weapons), research on such weapons and development of such weapons.
     – Illegal interference with information systems which causes serious damage or is committed against a critical infrastructure information system.
     – Illegal interference with computer data in a critical infrastructure information system.
     – Threats to commit any of the above.
   • Disseminating or making available messages to the public with the intention of inciting the commission of an offence listed in the Directive, where such action promotes the commission of terrorist offences and creates a risk that they may be committed.
   • Inducing other persons to commit or contribute to the commission of any of the offences listed in the Directive.
   • Providing or collecting funds, directly or indirectly, with the intention that they be used to commit terrorist offences.
   • Creating or using false administrative documents with the intention of committing the offences listed in the Directive.
4. Content may not contain information that:
   • Infringes personal or property copyrights.
   • Violate good customs or moral norms, offend the dignity or violate the personal rights of other people, including the right to one’s image.
   • They are vulgar, offensive, support radical social attitudes or express such views (including any kind of racial, ethnic, gender, religious discrimination, hate speech, etc.) and contain pornographic content.
   • They constitute advertising prohibited by the provisions of the Act of 16 April 1993 on Combating Unfair Competition and the Act of 23 July 2007 on Counteracting Unfair Market Practices.
   • They are misleading commercial information.
5. The Owner counteracts the dissemination of terrorist content in accordance with Regulation 2021/784 and illegal content in accordance with the DSA.
   • The Owner has set up a central contact point (hereinafter referred to as the Contact Point) for direct electronic communication with the Portal for Member State authorities, the Commission and the Digital Services Council in accordance with the requirements of the DSA in the form of a contact form available at: logos-branding.com. The Contact Point also handles orders to take action against illegal content and orders to provide information.
   • The Contact Point was established to meet the requirements of Article 11 of Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on the single market for digital services and amending Directive 2000/31/EC (Digital Services Act) (DSA).
   • The Contact Point is responsible for handling orders relating to action against illegal content pursuant to Article 9 of the DSA and information orders pursuant to Article 10 of the DSA, which are transmitted to the Owner by the relevant judicial and administrative authorities.
   • Users can also use the Contact Point for direct and quick communication with the Owner.
   • The Contact Point supports communication in Polish or English.
   • Reports regarding illegal content should be sent to the Owner exclusively via the dedicated Contact Point available on the Website. The report must contain all the required information indicated in the form (Appendix No. 3).
   • The owner will inform the applicant about receipt of the application and how it will be dealt with via email.
   • The owner does not review published content independently.
   • Complaints regarding the Seller’s activities related to terrorist or illegal content should be submitted in accordance with the procedure described in the Regulations.
6. The Owner suspends the provision of the Services for a reasonable period after a prior warning in the case of recipients of the Service who frequently transmit manifestly illegal content. In addition, the Seller suspends for a reasonable period, after a prior warning, the consideration of reports made through the Notification and Action Mechanisms and complaints submitted through the internal complaint handling systems referred to in Articles 16 and 20 of the DSA, respectively, by persons or entities who frequently submit manifestly unfounded reports or complaints.
7. The Owner shall make decisions to suspend services after carefully assessing each case, in a timely and objective manner, with due diligence. It shall verify whether the recipient of the service, person, entity or complainant is committing an abuse referred to in point 6, taking into account all available relevant facts and circumstances. These circumstances shall include at least:
   • The number of clearly illegal content or unfounded reports or complaints that were forwarded, submitted or filed during the relevant period.
   • The proportion of these numbers in relation to the total number of information provided or reports made during a given period.
   • The severity of the abuse, including the nature of the illegal content and its consequences.
   • The intention of the service recipient, person, entity or complainant, if it can be determined.
8. To the extent not regulated, the provisions contained in the DSA shall apply.

§20 Final provisions

1. During the duration of the force majeure, the Parties to the agreement shall be exempt from any liability for its non-performance or improper performance, if only the circumstances of the occurrence of the force majeure constitute an obstacle to the performance of the agreement. The above also applies in the period immediately preceding or immediately following the occurrence of the force majeure, if only in the indicated period the impact of the force majeure constitutes an obstacle to the performance of the agreement.
2. “Force majeure” shall be understood as an event of a sudden or natural nature, independent of the will and action of the Parties, which could not be foreseen and could not be prevented, in particular events such as: flood, war, act of terror, introduction of a state of emergency.
3. If the Customer is from outside the Seller’s country, they should inform the Seller about this, providing information about their place of residence/registered office, in order to be able to settle the tax in accordance with the applicable regulations.
4. When using the Products, it is prohibited to act in a manner that is contrary to the law, good customs or infringes the personal rights of third parties, as well as to provide information of an unlawful nature.
5. Amicable settlement of disputes and handling of complaints. The consumer may contact:
   • a permanent consumer arbitration court with a request to resolve a dispute arising from the concluded contract;
   • the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings to amicably settle the dispute between the Customer and the Seller;
   • the district (municipal) consumer rights advocate or social organization whose statutory tasks include consumer protection in order to obtain assistance in a contract matter;
   • or has the right to use the ODR platform. The platform serves to resolve disputes between consumers and traders http://ec.europa.eu/consumers/odr.
6. The Seller reserves the right to introduce changes to the Regulations for important reasons, including in particular due to changes in legal regulations to the extent that such changes force the Seller to also change the content of these Regulations, in particular changes to the provisions of the Civil Code, the Consumer Rights Act, the Act on the provision of services by electronic means, as well as under applicable decisions of the Office of Competition and Consumer Protection, the Office of Personal Data Protection or court rulings to the extent corresponding to the decisions/rulings issued and in the event of a significant change in business factors, provided that there is a causal relationship between the above-mentioned change and the change in the costs of providing services by the Seller.
7. The applicable law is Polish law, subject to paragraph 9.
8. The competent court is the Polish court, subject to paragraph 9.
9. In the case of a Customer who is a consumer, the provisions of the Regulations do not deprive the consumer of the protection granted by the provisions of the law of the country of his habitual residence, which cannot be excluded by agreement. In the event that the provisions that apply in the consumer’s country are more favorable to him, and these provisions cannot be excluded by agreement, they will be applied in the agreement concluded between the Customer and the Seller.
10. The principles regarding the processing of personal data are regulated in the Privacy Policy.
11. The regulations are effective from 2024-10-03.

§21 Other provisions regarding entrepreneurs

1. The provisions of this section apply to an Entrepreneur who is not an Entrepreneur with consumer rights.
2. The court with jurisdiction to resolve any disputes arising between the Service Provider and an Entrepreneur who is not an Entrepreneur with consumer rights is the court with jurisdiction over the registered office of the Plaintiff.
3. The Seller has the right to terminate the agreement with the Entrepreneur, who is not an Entrepreneur with consumer rights, with immediate effect. For this purpose, the Seller sends the Entrepreneur a statement on the termination of the agreement to the e-mail address or correspondence address. The Entrepreneur waives any claims in this regard.
4. The Seller shall not be liable for lost profits towards an Entrepreneur who is not an Entrepreneur with consumer rights.

Annex No. 1.

WITHDRAWAL FORM SAMPLE

Complete the form if you wish to withdraw from the Agreement.

Date and city:

Your name:
Your address:
Your email:
Your phone:

FHU Logos Distribution Bartosz Urbański
Jana III Sobieskiego 1a
34-300 Żywiec

Withdrawal from the contract

I withdraw from the contract dated:
Order number:

Appendix No. 2.

COMPLAINT FORM

Complete the form if you wish to file a complaint regarding the non-conformity of the Product with the Agreement.

Date and city:

Your name:
Your address:
Your email:
Your phone:

Order number:
Date of order:

FHU Logos Distribution Bartosz Urbański
Jana III Sobieskiego 1a
34-300 Żywiec

Filing a complaint

I hereby inform you that the goods I purchased are inconsistent with the contract.

Applies to the product:
The non-conformity was found on:
The non-conformity of the Product with the contract is:
Due to the above, I kindly ask you to:

Annex No. 3.

REPORT ILLEGAL CONTENT

Fill out the form if you wish to report illegal content, content violating the terms of use of services and harmful content published via the https://logos-branding.com/ platform, including in particular: content promoting terrorism, showing the sexual exploitation of children, spreading racism and xenophobia, violating intellectual property rights, cyberstalking, selling counterfeit or substandard products, violating consumer protection laws, unlawful use of copyrighted materials, illegal offering of accommodation services and illegal sale of live animals.

Date and city:

Your name:
Your address:
Your email:
Your phone:

FHU Logos Distribution Bartosz Urbański
Jana III Sobieskiego 1a
34-300 Żywiec

URL(s) of the content you consider illegal:

Which content on the site is illegal (indicate exactly):

Justify your report:

I declare that the person or entity on whose behalf I am making the report has a good faith belief that the information and allegations contained therein are correct and complete.